Frequently Asked Questions
1. What is TheOfficialWebsiteForTea.com?
TheOfficialWebsiteForTea.com is an online retail store featuring tea, black tea, green tea, herbal tea, oolong tea, rooibos tea, white tea, tea samplers, tea makers, teakettles, teapots, tea sets, and books on tea. The site is partnered with Amazon.com to provide a large selection of items.
2. Who created the site?
TheOfficialWebsiteForTea.com was started by The Tea Lady, a stay-at-home mom. She enjoys shopping online and has a long history of retail merchandising, buying and management. The Tea Lady wanted to have an organized site where she could see items for various tea types and flavors from several different tea producers. Since there was no site like that available, she started her own. The result is TheOfficialWebsiteForTea.com.
3. What does 'Partnered with Amazon.com' mean?
TheOfficialWebsiteForTea.com works with the content from Amazon.com, but organizes it into an arrangement that is easier to follow than having to do it at Amazon's own site. Instead of having to find the tea category on Amazon, then do the search, and remember how to return to your original start point, we've done all the work for you.
4. Why not just shop at Amazon directly?
You are certainly free to do so. However, Amazon requires you to actively search through their database for specific items. And unless you are an expert at search queries, sometimes that gives you results you don't want. We filter out incorrect results as much as possible, and provide you with a shopper-friendly list of tea types and flavors. All you have to do at TheOfficialWebsiteForTea.com is simply click on a tea category and you're shown the available teas in that category. What could be simpler?
5. Is shopping on this site safe and secure?
Of course you are safe and secure on our site. When you shop, only your selections are stored in an online shopping cart on-site (we neither request, nor receive ANY personal information about you). When you're ready to check out, the contents of the cart are seamlessly and securely passed along to Amazon.com's secure server. Your sensitive personal information is never required on TheOfficialWebsiteForTea.com site, so there's no need to worry about your purchase or payment details being seen by us. All of your payment details are encrypted by Amazon by the time you're ready to pay.
6. How can I be contacted about items on sale?
You can sign up for the Tea Bargain Newsletter by clicking the filling in the form and hitting the submit button. Each week The Tea Lady will search through the teas on sale and send a short email to remind you of the specials. The newsletter is opt-in with confirmation, so you will only receive it if you sign up and confirm your free subscription on the confirmation email. You can cancel your subscrition at any time and you will never receive another email from us again. Read our privacy and security policies to understand how we protect your information in our email lists.
7. How can we contact someone at TheOfficialWebsiteForTea.com?
If you have any questions, comments, or would like to suggest a type of tea you think we should carry at TheOfficialWebsiteForTea.com, then please Contact Us and we'll look into it. Remember that any questions about your order should be directed to Amazon.com.
Thanks for visiting us today, and we hope you enjoy your shopping experience!